Use cases

Ways to use TikoZap

Whether you already have an online store or just need a simple way to help customers, TikoZap gives you an AI employee that can learn your business and work alongside you.

E-commerce stores

Add an AI employee to your online store

Give customers fast help with products, shipping, returns, and common questions while you stay available to step in when needed.

  • Works with your store knowledge
  • Handles customer conversations
  • Lets your team take over anytime
Start your free trial →

Shopify widgets

Help shoppers without sending them somewhere else

Add the TikoZap Widget to your Shopify storefront so customers can ask questions while they browse and shop.

  • Customer help inside your storefront
  • Uses your assistant and store knowledge
  • Conversations stay available in Inbox
See how TikoZap works →

AI customer support

Customer help that keeps getting better

Your assistant answers customers, works with your team, and improves through Knowledge, Test & Coach, and real conversation coaching.

  • Fast answers day and night
  • Human takeover when needed
  • Coach and improve your assistant over time
Meet your AI employee →

Not sure which setup fits your store?

Start with TikoZap and choose Widget, Starter Link, or both as your business grows.

Get started free →